Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms - The Cassiopeia Method - a practical guide and inspiration for Sales
THE CUSTOMER EXPECTS MORE, it's time to raise the bar and deliver a refreshed Customer Dialogue. Teach the complex, earn trust, see the customer, make it personalized and offer an instant learning journey. Provide micro-training in the moment, in the customer meeting. Enlighten! And understand why this is real now and learn how to do it. No matter whether you are a human being or an AI-algorithm.In a fast-spinning world with a huge amount of complexity, newly invented technology, online services..