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Lean Transportation Management Using Logistics as a Strategic Differentiator

Lean Transportation Management Using Logistics as a Strategic Differentiator

This book provides an overview of the key transportation management processes from a shipper’s perspective. It enables managers to gain quick insight in the added value of transportation as a strategic differentiator its key drivers and guidelines on how to use them in an effective and efficient decision-making process. It explains how to identify and eliminate waste using basic Lean tools and proven concepts. The reader is guided on how to start implementing the Lean methodology and best practices in the industry to realize significant savings. Companies such as Adidas and Amazon are using transportation to increase sales by delivering purchased products faster than the competition. These companies do not treat transportation as a cost center. They are not focusing on reducing transportation spending. They allow customers to buy any product that is available in any store or warehouse and have it delivered to their homes. By delivering faster than the competition they increase sales. At the same time they lower their total supply chain costs as faster deliveries lead to fewer returns. Reduction of returns means higher sales and lower transportation costs for returns. The result is higher profits while creating more value for the customer. Transportation is moving from a cost center towards a profit center. The traditional logistics service providers are perceived to not innovate fast enough. Top management must understand the transportation management basics and use it in their strategic decision-making. They should be involved in discussions on how to organize the transport management function in the best way and how to use it as a service differentiator. Transportation is more than the efficient movement of supplies sub-assemblies and final products. In addition it is more than the key performance indicators on the business-balanced scorecard. Transportation management professionals fail to catch top management’s attention due to the use of technical language. It is more difficult to understand transportation key performance indicators such as loading degree net and gross pick-up and delivery reliability. It is easier to get top management attention when talking about lost sales due to stock-outs lost tenders due to long delivery times high inventory holding and scrap costs. | Lean Transportation Management Using Logistics as a Strategic Differentiator

GBP 31.99
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The Principles of Scientific Management by Frederick Taylor

The Principles of Scientific Management by Frederick Taylor

Read the American classic that inspired Shigeo Shingo! Frederick W. Taylor's The Principles of Scientific Managementwas a mental revolution that spawned the very ideas of process improvement equity and efficiency between workers and management and the attainability of high production with low labor costs. Taylor discusses eliminating waste by using the system he developed over the course of his career and how it applies to individual as well as collective improvement initiatives. As the basis of modern organizational efficiency this instrumental book has motivated managers and engineers for almost 100 years. | The Principles of Scientific Management by Frederick Taylor

GBP 18.99
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GPS for Success Skills Strategies and Secrets of Superachievers

GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99
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Lean Transformations for Small and Medium Enterprises Lessons Learned from Italian Businesses

Lean Transformations for Small and Medium Enterprises Lessons Learned from Italian Businesses

Lean Transformations for Small and Medium Enterprises: Lessons Learned from Italian Businesses summarizes two decades of research teaching and practice on lean thinking. Based on quantitative analysis of 100 cases of Lean transformations and 20 in-depth case studies of successfully transformed SMEs it explains how to undertake lean transformations that lead to operational and financial performance improvement and uses the Lean Transformation Framework -conceptualized by John Shook at the Lean Enterprise Institute as a practical approach to design and de-risk the transformation process. SMEs leaders wishing to undertake and sustain a lean transformation must: Make a serious and lasting commitment to transform avoiding the temptation to change course of action; Choose accurately the value streams that require improvement as defined by strategy deployment; Build capabilities to sustain the transformation; Lead by example by going to gemba and creating a culture of respect for people that goes beyond the visible devices and artifacts of Lean tools. | Lean Transformations for Small and Medium Enterprises Lessons Learned from Italian Businesses

GBP 170.00
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Restorative Just Culture in Practice Implementation and Evaluation

Restorative Just Culture in Practice Implementation and Evaluation

A restorative just culture has become a core aspiration for many organizations in healthcare and elsewhere. Whereas ‘just culture’ is the topic of some residual conceptual debate (e. g. retributive policies organized around rules violations and consequences are ‘sold’ as just culture) the evidence base on and business case for restorative practice has been growing and is generating increasing global interest. In the wake of an incident restorative practices ask who are impacted what their needs are and whose obligation it is to meet those needs. Restorative practices aim to involve participants from the entire community in the resolution and repair of harms. This book offers organization leaders and stakeholders a practical guide to the experiences of implementingand evaluating restorative practices and creating a sustainable just restorative culture. It contains the perspectives from leaders theoreticians regulators employees and patient representatives. To the best of our knowledge there is no book on the market today that can function as a guide for the implementation and evaluation of a just and learning culture and restorative practices. This book is intended to fill this gap. This book will provide among other topics an overview of restorative just culture principles and practices; a balanced treatment of the various implementations and evaluations of just culture and restorative processes; a guide for leaders about what to stop start increase and decrease in their own organizations; and an attentive to philosophical and historical traditions and assumptions that underlie just culture and restorative approaches. The interest in ‘just culture’ not just in healthcare but also in other fields of safety-critical practice has been steadily growing over the past decade. It is a trending area. In this it has become clear that 20-year-old retributive models not only hinder the acceleration of performance and organizational improvement but have also in some cases become a blunt HR instrument an expression of power over justice and a way to stifle honesty reporting and learning. What is new in this then is the restorative angle on just culture as it has been developed over the last few years and now is practised and applied to HR suicide prevention healthcareimprovement regulatory innovations and other areas. | Restorative Just Culture in Practice Implementation and Evaluation

GBP 31.99
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The Green Six Sigma Handbook A Complete Guide for Lean Six Sigma Practitioners and Managers

The Green Six Sigma Handbook A Complete Guide for Lean Six Sigma Practitioners and Managers

This book is a hands-on single-source reference of tools techniques and processes integrating both Lean and Six Sigma. This comprehensive handbook provides up-to-date guidance on how to use these tools and processes in different settings such as start-up companies and stalled projects as well as establish enterprises where the ongoing drive is to improve processes profitability and long-term growth. It contains the hard Six Sigma approach as well as the flexible approach of FIT SIGMA which is adaptable to manufacturing and service industries and also public sector organisations. You will also discover how climate change initiatives can be accelerated to sustainable outcomes by the holistic approach of Green Six Sigma. The book is about what we can do now with leadership training and teamwork in every sphere of our businesses. Lean originally developed by Toyota is a set of processes and tools aimed at minimising wastes. Six Sigma provides a set of data-driven techniques to minimise defects and improve processes. Integrating these two approaches provides a comprehensive and proven approach that can transform an organisation. To make change happen we need both digital tools and analog approaches. We know that there has been a continuous push to generate newer approaches to operational excellence such as Total Quality Management Six Sigma Lean Sigma Lean Six Sigma and FIT SIGMA. It is vital that we harness all our tools and resources to regenerate the economy after the Covid-19 pandemic and make climate change initiatives successful for the survival of our planet. Six Sigma and its hybrids (e. g. Lean Six Sigma) should also play a significant part. Over the last three decades operational performance levels of both public sector and private sector organisations improved significantly and Lean Six Sigma has also acted as a powerful change agent. We urgently need an updated version of these tools and approaches. The Green Six Sigma Handbook not only applies appropriate Lean and Six Sigma tools and approaches fitness for the purpose but it aims at sustainable changes. This goal of sustainability is a stable bridge between Lean Six Sigma and climate change initiatives. Hence when the tools and approaches of Lean Six Sigma are focused and adapted primarily to climate change demands we get Green Six Sigma. | The Green Six Sigma Handbook A Complete Guide for Lean Six Sigma Practitioners and Managers

GBP 42.99
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Strategic Human Resource Management Formulating and Implementing HR Strategies for a Competitive Advantage

Strategic Human Resource Management Formulating and Implementing HR Strategies for a Competitive Advantage

The concept of strategic human resource management has developed widely in the last couple of years especially because of the impact of human resources on the competitiveness of organizations. The development of human resource strategies involves taking into account their multiple mutual dependencies and the fact that they must be vertically integrated with the business strategy. These strategies define the intentions and plans related to the overall organizational considerations such as organizational competitiveness effectiveness or image and to more specific aspects of human resources management such as resourcing motivating valuating learning and development reward and employee relations. Strategic management of human resources provides a large perspective on the way critical issues or success factors related to people can be addressed and how different concepts of strategic decisions are made with long-term impacts on the behavior and success of the organization. The fundamental objective of human resource strategic management is to generate strategic capabilities by ensuring that the organization has the high-qualified committed and well-motivated employees it needs to achieve and sustain the competitive advantage. The emergence of strategic human resource management (SHRM) is influenced by global competition and the corresponding search for sources of a sustainable competitive advantage. SHRM has achieved its prominence because it provides a means by which business firms can enhance the competitiveness and promote managerial efficiency. It facilitates the development of human capital that meets the requirements of a competitive business strategy so that organizational goals and the mission of the organization will be achieved. The HRM system is defined as a set of distinct but interrelated activities functions and processes that are directed at attracting developing and maintaining (or disposing of) a firm’s human resources. Many agree that HRM is the most effective tool which contributes to the creation of human capital and in turn contributes to organizational performance and the competitive advantage. This book puts emphasis on understanding the role of HRM between organizations and people and provides an analytical approach toward encompassing HRM employment relations and organizational behavior. As a management discipline HRM draws insights models and theories from cognate disciplines and applies them to real-world settings. Further this book discusses how current theoretical perspectives and frameworks (e. g. those related to strategic competitiveness knowledge management learning organization communities of practice etc. ) can be applied by reflective practitioners to create an eco-friendly organizational culture. | Strategic Human Resource Management Formulating and Implementing HR Strategies for a Competitive Advantage

GBP 26.99
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The OEE Primer Understanding Overall Equipment Effectiveness Reliability and Maintainability

The OEE Primer Understanding Overall Equipment Effectiveness Reliability and Maintainability

A valuable tool for establishing and maintaining system reliability overall equipment effectiveness (OEE) has proven to be very effective in reducing unscheduled downtime for companies around the world. So much so that OEE is quickly becoming a requirement for improving quality and substantiating capacity in leading organizations as well as a required area of study for the ISO/TS 16949. Breaking down the methodology from a historical perspective The OEE Primer: Understanding Overall Equipment Effectiveness Reliability and Maintainability explores the overall effectiveness of machines and unveils novel methods that focus on design improvement—including hazard analysis rate of change of failure (ROCOF) analysis failure rate finite element analysis (FEA) and theory of inventive problem solving (TRIZ). It covers loss of effectiveness new machinery electrical maintenance issues Weibull distribution measurement techniques and mechanical and electrical reliability. The book also: Discusses Reliability and Maintainability (R&M) not as tools to be used in specific tasks rather as a disciplineCovers the application of OEE as an overall improvement toolAssesses existing and new equipment from classical reliability and maintainability perspectives Includes downloadable resources with more than 100 pages of appendices and additional resources featuring statistical tables outlines case studies guidelines and standardsIntroducing the classical approach to improvement this book provides an understanding of exactly what OEE is and how it can be best applied to address capacity issues. Highlighting mechanical and electrical opportunities throughout the text includes many tables forms and examples that clearly illustrate and enhance the material presented. | The OEE Primer Understanding Overall Equipment Effectiveness Reliability and Maintainability

GBP 175.00
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The Toyota Way of Dantotsu Radical Quality Improvement

The Toyota Way of Dantotsu Radical Quality Improvement

In this book author Sadao Nomura taps into his decades of experience leading and advising Toyota operations in a wide variety of operations to tell the story of radical improvement at Toyota Logistics & Forklift (TL&F). This book tells in great detail what the author did with TL&F how they did it and the dramatic results that ensued. TL&F has long been a global leader in its industry. TL&F is part of Toyota Industries Corporation which was founded by Toyota Group founder Sakichi Toyoda almost 100 years ago. Sakichi Toyoda is legendary in the Lean community as the originator of the all-important JIDOKA pillar of TPS which ensures 1) built-in quality and 2) respect for people through ensuring that technology works for people rather than the other way around. Although TL&F seemed to be performing well insiders knew that as the founding company of the Toyota group it needed to do better especially in the quality performance of its global subsidiary operations. But improvement would not be easy in a company that already prided itself in its history as an exemplar in providing highest quality products and services. In 2006 TL&F requested assistance from Sadao Nomura. The initial request was for Mr. Nomura to support quality improvement in three global operations that had become part of TL&F through acquisition: US Sweden and France. Improvement was expected at these affiliates but the dramatic nature of the improvement was not. Further the improvement activities were so powerful that they were also instituted at the parent operations in Japan. Over a period of almost ten years the company with the name most associated with product quality experienced quality improvement unparalleled in its history. Dantotsu means extreme radical or unparalleled. | The Toyota Way of Dantotsu Radical Quality Improvement

GBP 39.99
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Mastering Facilitation A Guide for Assisting Teams and Achieving Great Outcomes

Mastering Facilitation A Guide for Assisting Teams and Achieving Great Outcomes

With business and organisations moving at an ever-faster pace and facing evermore demanding challenges the need for efficient succinct and productive interaction between individuals of those businesses and organisations is more important than ever. With the bounds of communication restrictions abandoned through technological advances (we can now see and hear anyone across any manner of virtual platforms anywhere around the globe) and with a greater understanding of the underlying dynamics of human interaction unprecedented pressure has been thrust upon the individual or individuals who often enable these dynamic interactions: the facilitator. Many of us have at one time or other been responsible for a meeting – whether between a small number of individuals or an entire organisation of hundreds or possibly thousands of businessmen and women. Or perhaps we’ve had to be the mediator in a family dispute closer to home or managed a discussion between two feuding friends or colleagues. One way or another chances are all of us have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators this book delivers a methodical and structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators – both new and experienced – with a set of guidelines and underlying theory that will benefit any facilitator whether as a mediator between two individuals single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The first part of the book develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations. The second part of the book is for more experienced facilitators as it focuses on more advanced skills and tackling difficult situations. Specific tools and techniques are illustrated for the reader. Essentially this book is aimed at developing and mastering the art of facilitation. Facilitation is the art of getting the best out of groups of people to brainstorm solve problems and gain consensus. Based on 30 years’ experience of the author and running multiple facilitation training courses across the globe this book is aimed at upskilling people managers and leaders to drive change and consensus with groups through running workshops and meetings. | Mastering Facilitation A Guide for Assisting Teams and Achieving Great Outcomes

GBP 35.99
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