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The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

Kindness and leadership aren’t often synonymous. Ask someone to describe good leadership to you and you will hear many adjectives used: authentic bold challenging charismatic decisive empowering fearless goal-oriented humble inspiring original passionate role-model strategic and transparent to name of a few. And though there are many more that come to mind kindness isn’t one of them. And here’s the problem with that. Leaders lead. And the way a leader leads – how they do what they do – influences those they lead. From the president of the country to the president of a company from middle managers right down to front-line supervisors what a leader models – how they think speak and act – influences the people they lead. Leaders who think speak and act unkindly give legitimacy and permission to those they lead to think speak and act in exactly the same unkind ways. Today in a world where a leaders’ words and actions travel quickly through social media channels such as Twitter their influence – unkind or kind – is amplified through repeated views and sharing. In an increasingly fragmented polarized and divided world we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader kindness will be the first word that comes to mind. Essentially the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces organizations and the world. Each chapter contains a mixture of theory case studies and reflections from leaders and the people they influence. As well the book follows the fictional stories of Kay’La Janson and Kevin Landrell as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because change means doing things differently and because we only really learn by doing to create kinder organizations kinder communities and a kinder world leaders must be able to begin practicing kindness right away. By the time you finish the book you will feel confident in your ability to lead with kindness and also to address organizational problems at work at home and in the community with kindness. | The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

GBP 28.99
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Managing As Mission Nonprofit Managing for Sustainable Change

Managing As Mission Nonprofit Managing for Sustainable Change

Managing As Mission pushes the boundaries of what it means to be a nonprofit manager by making the case that managing as a reflection of the organizational mission – the cornerstone of any nonprofit – can bring about the change nonprofits were created to achieve: a better world for all. This book contains real-world examples interview excerpts from nonprofit managers and directors and a series of self-reflection and organization-wide tools to develop managers and managing as a mirror of the mission. Themes within this book include: a discussion of the history of nonprofit missions; management tasks and approaches; aligning values; building working relationship and trust; and creating organizational structures and interactions that mirror the organizational mission. It is written in an informal first-person style utilizing humor that will hopefully allow the reader to see themselves in the examples and stories. | Managing As Mission Nonprofit Managing for Sustainable Change

GBP 31.99
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Blueprint for Engagement Authentic Leadership

Blueprint for Engagement Authentic Leadership

Authentic leadership is an approach to leadership that emphasizes building the leader’s legitimacy through honest relationships with followers which value their input and are built on an ethical foundation. By building trust and generating enthusiastic support from their subordinates authentic leaders are able to improve individual and team performance. Many scholars and practitioners of authentic leadership say that the number one quality of an authentic leader is self-awareness. Self-aware leaders are transformational. Armed with self-awareness they build engaging cooperative teams. How to gain and sustain self-awareness is the focus of the book. This book addresses current leadership challenges in health care and gives leaders guidelines for finding living and sharing their authentic voice at home and at work. It is a much needed handbook to give current leaders perspective and practical tips to being more authentic communicating more effectively while building engaging rapport across the organization. Additionally a focus of the book is patient satisfaction. With a focus on nurse and physician leadership this book provides new perspectives and action plans to increase patient satisfaction through communication that speaks to the needs of the patient in authentic and engaging ways. | Blueprint for Engagement Authentic Leadership

GBP 31.99
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Strategic Listening How Managers Coworkers and Organizations Can Become Better at Listening

Strategic Listening How Managers Coworkers and Organizations Can Become Better at Listening

Listening is so simple yet so difficult. Many times listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever too little time is spent listening to customers employees and other influential groups. It is a shame that listening is not given more attention as it is linked to many positive values. Examples include better conversations increased trust and confidence more outstanding commitment and job satisfaction lower absenteeism due to illness higher productivity and quality of work increased sales better relationships with customers and employees and many other positive effects. To the extent that listening takes place organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening thoughts about who should listen when it should happen and so on. An organization’s listening must become a strategic issue to exploit the great potential of increased listening. This book provides answers to the following: Why is listening important? What are the barriers to listening? How can both individuals and organizations become better at listening? How can organizations develop strategic listening skills? How does one build a system to improve an organization’s strategic listening? | Strategic Listening How Managers Coworkers and Organizations Can Become Better at Listening

GBP 26.95
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Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

Many of the struggles that we are currently experiencing when attempting to implement Lean in the construction environment are the direct result of applying Lean tools out of proper context. Understanding Lean as an overall operating system will help to avert this all too common pitfall. An in-depth exploration of the application of Lean initiatives in the construction industry Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams Second Edition provides updated chapters with new insights on the relationships between owners architects general contractors and subcontractors - demonstrating how Kaizan events focused on building positive culture through vulnerability-based trust improved processes and eliminated work stoppages. Lean tools alone don't lead to successful Lean initiatives: the missing piece is culture. Written by a veteran consultant in the construction field the book draws a connection between how construction professionals act as leaders and how their attitude and behavior affect productivity and waste daily. While value stream mapping is an important tool for righting broken processes and resolving conflicts future state maps will fail if leaders continue to work in silos protect their territories and don't see that their success is directly tied to the success of their co-leaders. The author expands the notion of ethics beyond the simple litmus test of right and wrong so team leaders can adopt professional and productive attitudes and behaviors toward the implementation of Lean improvements. This book demonstrates how in an industry where waste is rampant and depends on wide range of people and personalities to successfully build a job Lean thinking can make the difference between a profitable competitive construction team and mass inefficiencies stunted profitability and lost future opportunities. | Lean Culture for the Construction Industry Building Responsible and Committed Project Teams Second Edition

GBP 48.99
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Organization Development Interventions Executing Effective Organizational Change

Organization Development Interventions Executing Effective Organizational Change

To effectively adapt and thrive in today’s business world organizations need to implement effective organizational development (OD) interventions to improve performance and effectiveness at the individual group and organizational levels. OD interventions involve people trust support shared power conflict resolution and stakeholders’ participation just to name a few. OD interventions usually have broader scope and can affect the whole organization. OD practitioners or change agents must have a solid understanding of different OD interventions to select the most appropriate one to fulfill the client’s needs. There is limited precise information or research about how to design OD interventions or how they can be expected to interact with organizational conditions to achieve specific results. This book offers OD practitioners and change agents a step-by-step approach to implementing OD interventions and includes example cases practical tools and guidelines for different OD interventions. It is noteworthy that roughly 65% of organizational change projects fail. One reason for the failure is that the changes are not effectively implemented and this book focuses on how to successfully implement organizational changes. Designed for use by OD practitioners management and human resources professionals this book provides readers with OD basic principles practices and skills by featuring illustrative case studies and useful tools. This book shows how OD professionals can actually get work done and what the step-by-step OD effort should be. This book looks at how to choose and implement a range of interventions at different levels. Unlike other books currently available on the market this book goes beyond individual group and organizational levels of OD interventions and addresses broader OD intervention efforts at industry and community levels too. Essentially this book provides a practical guide for OD interventions. Each chapter provides practical information about general OD interventions supplies best practice examples and case studies summarizes the results of best practices provides at least one case scenario and offers at least one relevant tool for practitioners. | Organization Development Interventions Executing Effective Organizational Change

GBP 38.99
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Leading with Compassion How to Make Leadership Authentic by Managing with Integrity

Leading with Compassion How to Make Leadership Authentic by Managing with Integrity

Business schools teach the transactional tools one needs to work in business. They teach various strategic planning and decision-making models such as SPACE or SWOT or decision trees or weighted grids. They teach about the various functions of an organization financial ratios and breakeven analyses. And they may even have a class on business ethics. But those tools are more about knowing where the business-case boundaries are as a risk prevention measure and do not help one to think about how they should comport themselves as a leader. This book is about helping you to become your best self and helping those around you to achieve their best. Inherently it’s about authenticity integrity and empathy and how these simple traits can lead to high performance. The book explores ways to make our leadership more authentic and to lead with integrity. It discusses how to mentor employees and how this can lead to higher-performing teams and more successful organizations. The book is organized around four major constructs. The first is about personal leadership. It starts with honesty and integrity. That provides the basis for an empathetic leadership style. This is one that helps to engage followers and brings them along because they want to come along for the journey rather than feeling forced. That is the nature of the second construct: building and maintaining high-performing teams. This is then the basis for building a trusting culture. Change is all around us and that can be exhausting. Building a culture of trust is the first step toward building an agile organizational culture. That is the third construct. Finally the last is a message of simple optimism. There are many challenges facing society today but with thoughtful engaging leaders there is hope that we can collectively rise to the challenge. | Leading with Compassion How to Make Leadership Authentic by Managing with Integrity

GBP 27.99
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Blockchain in Healthcare Innovations that Empower Patients Connect Professionals and Improve Care

Blockchain in Healthcare Innovations that Empower Patients Connect Professionals and Improve Care

Blockchain technology is poised to revolutionize more than just payment and crypto-currency. Many vertical industries will be reshaped by the new trusted data models enabled and inspired by the blockchain – healthcare is no exception. In fact healthcare may hold the greatest opportunities for meaningful use of the technology. Early pioneers have explored some of the first use cases for medical payments electronic health records HIPAA/data privacy drug counterfeiting and credentialing of healthcare professionals. We have only begun to scratch the surface in how to automate the complexities of today’s healthcare systems and design new systems which focus on trust transparency and the alignment of incentives. Metcalf Bass Dhillon and Hooper have curated a collection of examples based on the fundamentals of blockchain that build upon the early successes and examples that point to the future. After a brief introduction to bitcoin blockchain and the protocols available a getting-started guide is presented specific to health and healthcare. The authors discuss the complexities and possibilities of smart contracts and some of the early consortia that are exploring the possibilities. Examples and use cases are found throughout the book with specific sections that cover the more sophisticated and far-reaching examples which have the potential to scale at the industry-level. In addition a discussion of integrating blockchain technology into other advanced healthcare trends and IT systems – such as telemedicine artificial intelligence machine learning the Internet of Things value-based payments patient engagement solutions big data solutions medical tourism and precision medicine/genetic therapies among many others are presented. The final section provides a glimpse into the future using blockchain technology and examples of research projects that are still in labs across the globe. The appendices may prove particularly useful for additional details on how to get started including resources and organizations specifically focusing on blockchain and distributed ledger solutions. | Blockchain in Healthcare Innovations that Empower Patients Connect Professionals and Improve Care

GBP 31.99
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