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Discharge Planning Handbook for Healthcare Top 10 Secrets to Unlocking a New Revenue Pipeline

Discharge Planning Handbook for Healthcare Top 10 Secrets to Unlocking a New Revenue Pipeline

Hidden opportunities to improve profits in the healthcare industry abound in the area of discharge planning. The Discharge Planning Handbook for Healthcare: Top Ten Secrets to Unlocking a New Revenue Pipeline provides innovative new solutions that will show hospital administrators how to turn one of the most antiquated aspects of healthcare into one of the most productive. The performance-improvement concepts and approaches discussed in this volume balance all aspects of existing business models and provide a new approach to managing the discharge planning process. Management engineer and Six Sigma Black Belt Ali Birjandi and registered nurse and administrative director Lisa M. Bragg employ innovative solutions to help readers: Redefine the concept of discharge planning Assign the proper metrics The COS-Q snapshot � a new tool for success Employ Lean concepts in redesign Apply a practical approach to improvement Create a culture that produces results An extended case study invites managers and administrators to take an interactive approach to the learning and applying of these concepts. A spreadsheet tool is included to help readers stay on task in their quest to improve efficiency and quality of care. The approach and methods taught in this book have led to dramatic results in a number of institutions. When adopted by your organization they can help to improve performance and boost revenue. | Discharge Planning Handbook for Healthcare Top 10 Secrets to Unlocking a New Revenue Pipeline

GBP 170.00
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Design for Manufacturability How to Use Concurrent Engineering to Rapidly Develop High-Quality Products for Lean Production Second

Design for Manufacturability How to Use Concurrent Engineering to Rapidly Develop High-Quality Products for Lean Production Second

Achieve any cost goals in half the time and achieve stable production with quality designed in right-the-first-time. Design for Manufacturability: How to Use Concurrent Engineering to Rapidly Develop Low-Cost High-Quality Products for Lean Production is still the definitive work on DFM. This second edition extends the proven methodology to the most advanced product development process with the addition of the following new unique and original topics which have never been addressed previously. These topics show you how to: Cut cost from 1/2 to 1/10 in 9 categories—with ways to remove that much cost from product charges and pricing Commercialize innovation—starting with Manufacturable Research and learning from the new section on scalability you will learn how to design products and processing equipment to quickly scale up to any needed demand or desired growth. Design product families that can be built on-demand in platform cells that also mass customize products to-order Make Lean production easier to implement with much more effective results while making build-to-order practical with spontaneous supply chains and eliminating forecasted inventory by including an updated chapter on Designing Products for Lean Production The author’s 30 years of experience teaching companies DFM based on pre-class surveys and plant tours is the foundation of this most advanced design process. It includes incorporating dozens of proven DFM guidelines through up-front concurrent-engineering teamwork that cuts the time to stable production in half and curtails change orders for ramps rework redesign substituting cheaper parts change orders to fix the changes unstable design specs part obsolescence and late discovery of manufacturability issues at periodic design reviews. This second edition is for the whole product development community including: Engineers who want to learn the most advanced DFM techniques Managers who want to lead the most advanced product development Project team leaders who want to immediately apply all the principles taught in this book in their own micro-climate Improvement leaders and champions who want to implement the above and ensure that the company can design products and versatile processing equipment for low-volume/high-mix product varieties Designing half to a tenth of cost categories can avoid substituting cheap parts which degrades quality and encourages standardization and spontaneous supply chains which will encourage Lean initiatives. Using cellular manufacturing to shift production between lines for mixed production of platforms and build-to-order to offer the fastest order fulfillment can beat any competitors’ delivery time. | Design for Manufacturability How to Use Concurrent Engineering to Rapidly Develop High-Quality Products for Lean Production Second

GBP 56.99
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The Definitive Guide to Emergency Department Operational Improvement Employing Lean Principles with Current ED Best Practices to Create the

The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

The Lean Approach to Digital Transformation: From Customer to Code and From Code to Customer is organized into three parts that expose and develop the three capabilities that are essential for a successful digital transformation: 1. Understanding how to co-create digital services with users whether they are customers or future customers. This ability combines observation dialogue and iterative experimentation. The approach proposed in this book is based on the Lean Startup approach according to an extended vision that combines Design Thinking and Growth Hacking. Companies must become truly customer-centric from observation and listening to co-development. The revolution of the digital age of the 21st century is that customer orientation is more imperative - the era of abundance usages rate of change complexity of experiences and shift of power towards communities - are easier using digital tools and digital communities. 2. Developing an information system (IS) that is the backbone of the digital transformation – called “exponential information system” to designate an open IS (in particular on its borders) capable of interfacing and combining with external services positioned as a player in software ecosystems and built for processing scalable and dynamic data flows. The exponential information system is constantly changing and it continuously absorbs the best of information processing technology such as Artificial Intelligence and Machine Learning. 3. Building software “micro-factories” that produce service platforms which are called “Lean software factories. ” This “software factory” concept covers the integration of agile methods tooling and continuous integration and deployment practices a customer-oriented product approach and a platform approach based on modularity as well as API-based architecture and openness to external stakeholders. This software micro-factory is the foundation that continuously produces and provides constantly evolving services. These three capabilities are not unique or specific to this book they are linked to other concepts such as agile methods product development according to lean principles software production approaches such as CICD (continuous integration and deployment) or DevOps. This book weaves a common frame of reference for all these approaches to derive more value from the digital transformation and to facilitate its implementation. The title of the book refers to the “lean approach to digital transformation” because the two underlying frameworks Lean Startup and Lean Software Factory are directly inspired by Lean in the sense of the Toyota Way. The Lean approach is present from the beginning to the end of this book - it provides the framework for customer orientation and the love of a job well done which are the conditions for the success of a digital transformation. | The Lean Approach to Digital Transformation From Customer to Code and From Code to Customer

GBP 32.99
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Flatlined Why Lean Transformations Fail and What to Do About It

Lean Leadership for Healthcare Approaches to Lean Transformation

Lean Leadership for Healthcare Approaches to Lean Transformation

Healthcare organizations that have already applied Lean thinking to their processes with the diligence of effective management and strong leadership support are now realizing the benefits of their efforts. And many of those benefits surpass what was thought possible just a few years ago. To be successful these organizations had to provide the leadership to arrive at their future state. Written by a Shingo Prize-winning author and Lean sensei Lean Leadership for Healthcare: Approaches to Lean Transformation explains how to apply Lean improvement to both clinical and non-clinical processes. It presents valuable lessons learned by the author over the years of leading improvements in this complex industry and lays out a clear roadmap for initiating your Lean improvements. Illustrating the leadership behaviors required to achieve sustainable success the book is ideal for leaders in the healthcare industry looking to initiate Lean improvements to clinical and non-clinical processes. It reviews the fundamentals of Lean and explains how to link a strategy of continuous improvement to corporate strategy to achieve operational excellence. It also describes how to mitigate the risk of failure when undergoing large-scale corporate change including what can go wrong and how to prevent these failures. The book includes case studies that share the time-tested insights of healthcare team members and leaders. It outlines a management system for sustaining your Lean improvements and provides the Lean leadership approaches thoughts and visual tools you‘ll need to guide your organization along the path toward world-class healthcare performance. | Lean Leadership for Healthcare Approaches to Lean Transformation

GBP 175.00
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Preparing for Continuous Quality Improvement for Healthcare Sustainability through Functional Tree Structures

Preparing for Continuous Quality Improvement for Healthcare Sustainability through Functional Tree Structures

This book provides a set of detailed instructions to help you construct your departmental divisional or organizational functional tree structure (FTS) and work towards world-class service. Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures outlines a method that will enable your organization to set a stable base for future improvements that are sustainable and create breakthrough improvements in service quality and costs. More importantly the FTS method outlined in the book will provide you with the tools to build processes tailored to your customers specifications and standards. It will enable you to improve your department division and entire organization and edge ahead of your competition. The book explains why organizations steeped in process improvement need to re-evaluate and re-establish their procedures especially if initial outcomes have not met expectations. Illustrating key concepts with examples case studies and flow charts it provides you with a clear understanding of organizational functional structure and how to document current organizational and departmental functional tree structures. Describing how to identify a department's functional deficits shortcomings and waste it explains how to select the best course of action for your organization. After reading this book you will be able to create a pictorial representation of your organization's current functional structure and select the best course of action for achieving sustainable advancements in service quality and costs. The book will help to convert your managers from a people-management mentality to one of process management transforming leaders to educators and not guards. | Preparing for Continuous Quality Improvement for Healthcare Sustainability through Functional Tree Structures

GBP 170.00
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Baldrige Award Winning Quality How to Interpret the Baldrige Criteria for Performance Excellence

Baldrige Award Winning Quality How to Interpret the Baldrige Criteria for Performance Excellence

The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U. S. organization can receive. Now in its 18th edition Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple yet comprehensive resource for understanding the most current criteria for this prestigious business performance award. The definitive resource for helping companies achieve world-class results Baldrige Award Winning Quality � 18th Edition: How to Interpret the Baldrige Criteria for Performance Excellence is the only book on the Baldrige criteria to detail in simple and straightforward language every category examination item and area to address. From understanding the scoring system to preparing for a site visit it guides you through all stages in the process. Reflecting the new criteria (2013-2014) that address education and healthcare this edition outlines a comprehensive plan that is suitable for any company in any industry. Offering detailed explanations of each of the 17 Examination Items and the 36 Areas to Address that compose the seven major categories the book reveals exactly what examiners look for in each area and suggests what you need to include. It also discusses: Criteria of leadership and the role of senior management in the award process Importance of a long- and short-term strategic plan Where and how to satisfy the requirements for demonstrating effective process and results Lists of state award programs based on the Baldrige criteria Core values and themes that underlie the award How to weigh the importance of the 36 Areas to Address The significance of the Baldrige scoring scale and its role in achieving performance excellence The book devotes a chapter to supplying a | Baldrige Award Winning Quality How to Interpret the Baldrige Criteria for Performance Excellence

GBP 170.00
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A Leadership Journey in Health Care Virginia Mason's Story

A Leadership Journey in Health Care Virginia Mason's Story

Since adapting the principles of the Toyota Production System to health care in 2002 Virginia Mason Health System has made enormous leaps forward in quality safety patient experience of care and affordability. It has achieved world-class levels of patient satisfaction and has been honored as one of the safest hospitals in the country. A Leadership Journey in Health Care: Virginia Mason's Story supplies an inside look at process improvement from the world leader in applying Lean methods to health care. It presents key lessons learned as well as the best practices developed at Virginia Mason during its 12-year process improvement journey. Just as important Virginia Mason’s culture of leadership at all levels sets it apart from others in the health care universe. Describing why it’s critical for leadership to be actively involved in any process improvement initiative the book illustrates exactly what leadership looks like at all levels within Virginia Mason. In the book bestselling author Charles Kenney introduces breakthrough new work at Virginia Mason that most health care audiences have yet to read about. He details the reasons why governance has played such a big role in Virginia Mason’s success and discusses a game-changing initiative concerning respect for people. After reading this book you will better understand the active leadership style that has propelled Virginia Mason’s success. By following the best practices and lessons learned you will be prepared to teach coach and encourage your team to achieve streamlined and standardized work sustained improvements and increased patient satisfaction. Foreword by Carolyn Corvi Virginia Mason Health System/Virginia Mason Medical Center Boards of Directors; Retired Vice President and General Manager Boeing Commercial Airplanes | A Leadership Journey in Health Care Virginia Mason's Story

GBP 31.99
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Leading with Compassion How to Make Leadership Authentic by Managing with Integrity

Leading with Compassion How to Make Leadership Authentic by Managing with Integrity

Business schools teach the transactional tools one needs to work in business. They teach various strategic planning and decision-making models such as SPACE or SWOT or decision trees or weighted grids. They teach about the various functions of an organization financial ratios and breakeven analyses. And they may even have a class on business ethics. But those tools are more about knowing where the business-case boundaries are as a risk prevention measure and do not help one to think about how they should comport themselves as a leader. This book is about helping you to become your best self and helping those around you to achieve their best. Inherently it’s about authenticity integrity and empathy and how these simple traits can lead to high performance. The book explores ways to make our leadership more authentic and to lead with integrity. It discusses how to mentor employees and how this can lead to higher-performing teams and more successful organizations. The book is organized around four major constructs. The first is about personal leadership. It starts with honesty and integrity. That provides the basis for an empathetic leadership style. This is one that helps to engage followers and brings them along because they want to come along for the journey rather than feeling forced. That is the nature of the second construct: building and maintaining high-performing teams. This is then the basis for building a trusting culture. Change is all around us and that can be exhausting. Building a culture of trust is the first step toward building an agile organizational culture. That is the third construct. Finally the last is a message of simple optimism. There are many challenges facing society today but with thoughtful engaging leaders there is hope that we can collectively rise to the challenge. | Leading with Compassion How to Make Leadership Authentic by Managing with Integrity

GBP 27.99
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Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

Using Toyota's principles for product and process development this book focuses the implementation of the Lean system during the past 10 years in dozens of corporations across various industries. The book highlights all steps on the journey from common trouble area to remarkable results. As it is written by a manager for other managers it contains real work discoveries and insights. The author provides case studies from many different fields of application. The reader gains insight on US and European companies that successfully streamlined their innovation and product-development processes. These companies have overcome difficult periods and major challenges thanks to the ability to innovate with new Lean methodologies and above all a new workplace culture and mindset. The goal of this book is to help managers successfully apply Lean principles in the innovation and development area of their company while benefitting from the author's lessons learned during his many years of capitalized experience. This book provides a comprehensive framework that supports step-by-step the successful application of Lean principles in the innovation and development areas of the company. Readers learn how to drastically reduce the time required to develop products and discover and eliminate hidden costs and critical waste while increasing value for customers. | Lean Development and Innovation Hitting the Market with the Right Products at the Right Time

GBP 31.99
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Why Bother? Why and How to Assess Your Continuous-Improvement Culture

Why Bother? Why and How to Assess Your Continuous-Improvement Culture

This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs lessons learned and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example one of the most well-known assessments is the Shingo prize - This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered such as process maturity quality and business assessments. | Why Bother? Why and How to Assess Your Continuous-Improvement Culture

GBP 31.99
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Creating Mixed Model Value Streams Practical Lean Techniques for Building to Demand Second Edition

Creating Mixed Model Value Streams Practical Lean Techniques for Building to Demand Second Edition

Following in the footsteps of its bestselling predecessor Kevin J. Duggan an executive mentor and recognized authority on Lean and Operational Excellence draws on more than 10 years of experience and learning to provide Creating Mixed Model Value Streams Second Edition. This second edition takes a step-by-step approach to implementing Lean in complex environments and describes which Lean techniques to use when faced with difficult situations—including high product mix scheduling problems shared resources and unstable customer demand. In addition to a new section on handling shared resources to support mixed model production the second edition: Contains updates to sections on mixed model value streamsIntroduces new information on constructing product family matrices Expands on the concept of takt in mixed models Provides additional insights on existing mixed model concepts such as determining product family takt capability and heijunka (load level scheduling)Presents new concepts on sequencing work such as offset scheduling and sequenced first-in first-out (FIFO) lanesIllustrated with a case study based on actual experience as well as downloadable resources with helpful tools the book walks readers through the reasoning the author has used with great success in practice. It delves beyond the basics of value stream mapping to explain how to create future states in a manufacturing environment characterized by multiple products varying cycle times and changing demand. Demonstrating advanced techniques for creating flow through shared resources it also considers the concept of a guaranteed turnaround time for the shared resource. The Downloadable Resources Include:Spreadsheet and tutorial for sorting products into familiesSpreadsheets for calculating equipment required and for determining the interval for Every Part Every Interval (EPEI)Samples of visual method sheets for standard workCase study value stream maps and mapping icons | Creating Mixed Model Value Streams Practical Lean Techniques for Building to Demand Second Edition

GBP 175.00
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Age Friendly Ending Ageism in America

Age Friendly Ending Ageism in America

Age Friendly: Ending Ageism in America is a rallying call to make the United States a more equitable and just nation in terms of age. Age friendliness means being inclusive towards older people as workers consumers and citizens something that can’t be said to exist today. The United States and especially Big Business are notoriously age-unfriendly places a result of our obsession with youth. Virtually all aspects of everyday life in America will be impacted by the doubling or tripling of the number of older people over the next two decades more reason to adopt age friendliness as a cause. Age Friendly shows how large companies are in an ideal position to address the aging of America and in the process benefit from making their organizations more age friendly. Because of its economic power and commitment to diversity in the workplace Big Business—specifically the Fortune 1000—has the opportunity and responsibility to take a leadership role in changing the narrative of aging in America. The book shows that age friendliness offers the possibility of bridging gaps not just between younger and older people but those based on income class race gender politics and geography. More than anything else Age Friendly presents a bold and counterintuitive idea—aging is a positive thing for businesses individuals and society as a whole—and we should embrace it rather than fear it. While ageism is a pervasive force in America that like racism and gender discrimination runs contrary to our democratic ideals there is some good news. An age friendly movement is spreading in America and around the world as a growing number of cities and towns strive to better meet the needs of their older residents. Aa well a concerted effort is being made to convince Big Business that an intergenerational workforce is in the best interests of not just older employees but the companies themselves. Age brings experience perspective and wisdom—just the right skill set for both short- and long-term decision-making. The aging of America also presents major implications for businesses in terms of marketing to older consumers. Baby boomers are still the key to the economy despite marketers’ focus on youth much in part to their collective wealth and propensity to consume. Age friendly marketing thus makes much sense due to the longevity economy i. e. the billions of dollars that older consumers spend each year and the goldmine that looms in the future as they become an even bigger percentage of the population. Finally Age Friendly discusses how more corporations are pursuing social responsibility in addition to maximizing profits—an ideal opportunity for corporations to demonstrate good citizenship by supporting age friendliness on a local state or national level. | Age Friendly Ending Ageism in America

GBP 28.99
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The Executive's Guide to AI and Analytics The Foundations of Execution and Success in the New World

The Executive's Guide to AI and Analytics The Foundations of Execution and Success in the New World

The Problem? Companies are failing to deliver on AI and analytics with over half stating they are not yet treating data as a business asset. Over half admit that they are not competing on data and analytics. Seven out of 10 companies in a 2020 MIT study reported minimal or no impact from AI so far. Among the 90% of companies that have made some investment in AI fewer than 2 out of 5 (40%) report business gains from AI in the past three years. And only about 25% of organizations have actually forged this data-driven culture. Is investment lacking? No. Companies now are spending more than ever in data analytics and AI technologies. Is it a lack of technology? No. There are fascinating breakthroughs occurring on all fronts with image voice and streaming pattern recognition on the forefront. Is it a lack of technical talent? Not really. While some studies cite that we need to train more data scientists developers and related professionals the curve of demand by supply is dampening. Is it a lack of creating an executable strategic plan? Yes. While there has been a lot of strategic wishing organizations lack meaningful strategic plans. Specifically the development of executable strategies and the leadership to see these strategies brought to fruition. This is the problem. Lack of execution and lack of incorporating key components that align and enable execution of the business strategy to delivery is killing AI and analytics programs. Scott Burk and Gary D. Miner have written this book for executives at all levels who are charged with executing on analytics that need to address this issue. The book provides unique insights into repairing the gaps that programs need to fill to provide value from analytics programs. It complements their three-part series It’s All Analytics! by focusing on leadership decisions that augment data literacy organizational architecture and AI case studies. | The Executive's Guide to AI and Analytics The Foundations of Execution and Success in the New World

GBP 28.99
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Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

This book focuses on rethinking working and living spaces and understanding how greening can make them healthier and their occupants happier. It teaches how to see unique ideas for spaces and some of the materials needed to create the designs. Inspired by a study that states that 8% of a space needs to have plants in order to positively affect the air quality of the space this book explores what that minimum would look like in spaces and how it can be done to existing spaces as well as to new site designs greening both interiors and exteriors. Using the mathematical amount of 10% per square foot the illustrations start at that quantity of greening and show how it can look. The sites selected are both public and private sites as well as interior and exterior. As there are more modalities needs and locations where people now work making sure that multiple types of spaces are designed for people’s success is more relevant than ever. This includes designs for more traditional offices open-air offices commercial spaces homes studios and more. Ways of Greening: using Plans and Gardens for Healthy Work and Living Surroundings gives readers a way to not only understand greening but to understand how to see greening applied to their place. The two basic ways to see the spaces selected are existing spaces to which greening design is applied afterward and upcoming spaces in which greening design can be built directly into the space. The first type of retrofitting greening into existing spaces can also be combined with the second type of space (new designs). There are examples of both types throughout the book. Essentially this book addresses ways in which business owners residents developers architects agencies and others can integrate greening to improve the air quality and the quality of life with a green solution. | Ways of Greening Using Plants and Gardens for Healthy Work and Living Surroundings

GBP 42.99
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Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

People with ideas are dreamers. People who get things done are doers. One doer is worth eight dreamers. There are three kinds of people who make up an innovator. There are inventors (people who have new and unique ideas) problem solvers (people who have ideas about how to correct a previous error) and entrepreneurs (people who transform ideas into realities). Put them altogether they spell innovator. Most innovative books today focus on ways to create new and unique ideas; some of them also address problem-solving but this is less than 10% of the methodologies that the innovator needs to master. The approaches used in this book transform an idea into reality or to put it another way deliver innovative products to make a profit for the organization and instill pride in its employees. This means that every step in the process needs to have innovation applied to it in order to meet the expectations and demands of today's sophisticated customer. This book is designed to help the reader and their organization complete the complex process of bringing a new product to market by presenting what is expected at each step in the cycle and providing step-by-step instructions on what to do at each specific step. In large to mid-sized organizations this book is designed to help each individual understand how they fit into the innovative cycle and explains why they should be more creative related to the work they do and more conscious of the contributions they can make. It emphasizes the importance of every individual contributing to the organization's innovative process. The book is designed to help the organization understand its Innovation Systems Cycle. In the early part of the cycle it focuses on weeding out projects that do not have the potential to produce value-added results to the stakeholders. By using the guidelines outlined in this book an organization can reduce its new project failure rate by as much as 50% which should result in almost doubling the organization’s new product output thereby increasing profits by as much as 15%. | Creativity Innovation and Entrepreneurship The Only Way to Renew Your Organization

GBP 27.99
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Lean for the Process Industries Dealing with Complexity Second Edition

Lean for the Process Industries Dealing with Complexity Second Edition

Compared to its widespread implementation across almost all areas of production Lean improvement efforts lag within the process industries. While many innovators have successfully applied Lean principles to these industries during the past three decades most of those pioneering efforts were never recorded to guide the improvement efforts of others. Drawing on more than 40 years of application experience at one of the world’s largest chemical and materials manufacturers coupled with 10 years in private practice Peter King corrects this void by providing the first comprehensive resource written explicitly for change agents within the process industries. Focusing on areas where the improvement needs of the process industry differ from parts assembly manufacturing Lean for the Process Industries: Dealing with Complexity Second Edition: Covers each of the eight wastes commonly described in Lean literature looking at how they manifest themselves in process operations. Explains how to adapt value stream mapping for process operations. Shows how to identify the root causes of bottlenecks and how to manage them to optimize flow until they can be eliminated. Provides practical techniques to overcome the barriers which have prevented the application of Cellular Manufacturing to process operations. Discusses the role of business leadership in a Lean strategy describing both enabling and counter-productive management behaviors Since the publication of the first edition of this book Peter King has been busy consulting with food beverage gasoline additive and nutraceutical companies - these new experiences have broadened his perspectives on certain Lean processes and have given him a richer set of examples to discuss in this new edition. While Value Stream Mapping is a very powerful tool to understand flow bottlenecks and waste in an operation the traditional format as presented in many other books does not describe all of the data required to fully understand process flow and its detractors. This new edition highlights the necessary additions with examples of why they are useful. Product wheel scheduling achieves production leveling in a far more comprehensive and effective way than traditional heijunka methods. This edition has a more thorough description of the wheel concept and design steps and more examples from actual applications. | Lean for the Process Industries Dealing with Complexity Second Edition

GBP 48.99
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GPS for Success Skills Strategies and Secrets of Superachievers

GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99
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