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Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

The Millennial workforce has different goals and objectives than previous generations and possesses a unique perspective that is unlike any other employee group. Nevertheless instead of incorporating a management style that is conducive to getting the best out of Millennials business leaders incorrectly attempt to manage this subset of the workforce the same way they manage employees from previous generations. This must change! Archaic methods of management do not deliver success with a new breed of employee. Instead the outdated model leaves Millennials uninspired and lacking the desire to produce results. To get the best out of Millennials it is imperative for leaders to modify their current management style. With over 55 million Millennials working in the United States the largest demographic in the workplace it is critical that they are managed effectively if companies are going to succeed. Managing Millennials: The Ultimate Handbook for Productivity Profitability and Professionalism delivers a profound understanding of what motivates Millennials generates increased awareness of the different ideologies and preferences each generation in the workplace values and most importantly provides specific actions you can use to understand and motivate Millennials and transform your organization. | Managing Millennials The Ultimate Handbook for Productivity Profitability and Professionalism

GBP 24.99
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Resilience in Healthcare Leadership Practical Strategies and Self-Assessment Tools for Identifying Strengths and Weaknesses

Resilience in Healthcare Leadership Practical Strategies and Self-Assessment Tools for Identifying Strengths and Weaknesses

The COVID-19 Pandemic has been an ultimate challenge for leadership resiliency. Resilient leaders are thoughtful and deliberate. They balance logic and emotion ego and humility. They lead through compassionate empathy by focusing on the ‘how’ not only the ‘what’. They use their influence to drive positive change diversity and inclusion and create an equitable community. Most books on resilient leadership appear to focus on spirituality and tools to grow an “unshakable core of calm strength and happiness” or “bounce back without getting stuck in the toxic emotions of guilt false guilt anger and bitterness”. These books are very similar to handbooks focusing on mental toughness and providing guides for overcoming adversity and managing negative emotions. This book however defines resilience as a critical competency of high-performing leaders. Leaders must cultivate resilience in themselves and foster it throughout their organizations and multidisciplinary teams in order to adapt and succeed. Resilience in Healthcare Leadership is differentiated by offering practical strategies and self-assessment instruments for identifying strengths and weaknesses and for developing and sustaining the performance of resilient leaders. The book will also focus on best practices to help build a talent pipeline and develop resilient care team leaders to effectively manage the challenges of disruptive environments. Whether senior or mid-level manager the reader will learn to apply knowledge and skills to initiate cultural change assess strengths and weaknesses align leadership roles with organizational goals and position themselves to become a resilient leader. The reader will also learn how to identify message strategies consistent with stakeholders’ needs resolve conflicts lead multidisciplinary teams and realize the impact of resilient leadership in influencing outcomes. Takeaways and tools are included to guide progressive learning and leadership development and build a strong succession pipeline to help organizations become more prepared to respond to challenges facing healthcare leaders in the future. | Resilience in Healthcare Leadership Practical Strategies and Self-Assessment Tools for Identifying Strengths and Weaknesses

GBP 31.99
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Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

Never before in the healthcare industry has there been such intense emphasis and open debate on the issue of quality. The steady rise in the cost of healthcare coupled with the need for quality have combined to put the healthcare industry at the top of the national agenda. Quality costs and service are not just socially provocative ideas. They are critical criteria for decision-making by patients physicians and many key constituents of healthcare organizations. The pursuit of improved performance has driven a host of executives and managers in search of techniques for structuring rehabilitating redesigning and reengineering the organizations they serve. Unfortunately the narrow-mindedness with which programs are implemented and the discontinuity in their application weaken the promise of success. The process of quality improvement can become an undisciplined search for illusions rather than reality. For many years healthcare managers have embraced the narrow definition of performance solely in the context of financial success. Forward-thinking executives now realize that the road to financial success begins with success in quality and service. Quality and service are no longer separate issues – they are the same. Neither one by itself will bring about lasting success. The ultimate measure of performance is in an organization’s ability to create value for its customers and true performance must be measured in the context of the customers’ total experience. This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality technology costs productivity and customer service. The author also covers process improvement tools including Lean and Six Sigma and how to create a culture of continuous improvement as well as how to improve the patient experience and productivity improvement strategies. The book is filled with examples illustrations and tools for improving key aspects of a healthcare organization’s performance. | Healthcare Value Proposition Creating a Culture of Excellence in Patient Experience

GBP 31.99
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Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

The content of this book is centered around three seemingly diverse themes. The first theme is why it’s so important for companies to learn from the past the present and the future. The author covers some of the key learnings from the distant and current past and how these learnings changed the course for many companies. He discusses new learnings that have been developed in our current state and will continue to be brought forward. He provides a look into the future just to make sure companies understand that they should always be looking for better ways to function. The second theme is centered around problem-solving problem prevention and decision-making. That is how to successfully define problems that already exist in your current reality how to prevent problems from occurring in the future and how to make much more effective decisions. Problems have plagued many companies for many years and knowing how to follow a structured approach to solve them should prove to be very useful. And perhaps even more important than solving problems is how companies can go about preventing the problems from occurring in the first place. Think about how your company might look if the plethora of problems to solve didn’t exist. And with current or potential problems many decisions must be made. The final theme in this book is how to successfully implement the Theory of Constraints and then combine Lean Manufacturing Six Sigma and the Theory of Constraints. The Theory of Constraints should be considered the missing link in most improvement initiatives. The author presents in detail why combining the Theory of Constraints with Lean and Six Sigma and all of the associated improvement tools and techniques will take your company to new levels of profitability. He introduces two new roadmaps. One roadmap is on how to implement the Theory of Constraints while the other new roadmap is how to implement my Ultimate Improvement Cycle. | Learning from the Past Present and Future to Drive Profits to New Levels Roadmaps for Solving and Preventing Problems Making Better Decis

GBP 38.99
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Government Big Pharma and The People A Century of Dis-Ease

Government Big Pharma and The People A Century of Dis-Ease

Pharmaceuticals constitute a relatively small share of the total Health Care expenditure in most developed economies and yet they play a critical role in the ongoing debate over how best to advance improve and afford Health Care. Despite this and perhaps because of this the industry has had for many years an outsized claim to fame and controversy praise and criticisms and support and condemnation. Unfortunately many participants in the debate do not fully understand the complexities of the industry and its role in the overall Health Care system. The analytical tools of economics provide a strong foundation for a better understanding of the dynamics of the pharmaceutical industry its contribution to Health and Health Care and its dual and often conflicting priorities of affordability and innovation as well as the various Private and Public Policy initiatives directed at the sector. Everyone is affected by Big Pharma and the products they produce. At the Drug store the physician’s office in front of the television in everyday conversations Drugs are a part of our lives. Society shapes our values toward Drugs and Drugs shape society. (The Pill and minor tranquilizers are good examples. ) And of course the way Congress deliberates and Big Pharma responds has a huge impact on how Drugs affect our lives. This book is well-researched on the subject of the pharmaceutical industry its struggles with Government and its relationship to the consumer from the early twentieth century until the present. The Dynamic Tension between the three participants – Government Big Pharma and the People – is described and explained to lead to an understanding of the controversies that rage today. The author describes how the Government its many investigatory efforts and the ultimate legislative results affect the industry and the consequences of their activities are explored in light of their effects on other players including the patients and consumers who rely on both Government and Big Pharma for their well-being and who find sometimes unexpected consequences while giving special attention to the attitudes beliefs and misadventures of less-than-optimal Drug use. Stakeholders are identified with physicians as a major focus as well as describing the significance of prescriptions as social objects and the processes by which physicians make choices on behalf of their patients. The author ties it all together with how Big Pharma affects and is affected by each of these groups. The author utilizes his 50-plus years’ experience as an academic practicing pharmacist and Big Pharma employee to describe the scope of the pharmaceutical industry and how it affects us on a daily basis concluding with an inside look at Big Pharma and how regulations marketing and the press have affected their business both good and bad. | Government Big Pharma and The People A Century of Dis-Ease

GBP 48.99
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GPS for Success Skills Strategies and Secrets of Superachievers

GPS for Success Skills Strategies and Secrets of Superachievers

Next to food and clothing achieving personal and professional success is rated at the very top of the hierarchical order of human needs. Everybody wants to be somebody! In this ultimate success book that includes timeless information for generations to come the author has meticulously chronicled proven skills strategies and secrets that if regularly followed will empower the reader to live the life that they imagine. Just like your car’s or phone’s GPS these life navigation skills can get you from where you are to where you want to go in your career. In addition critically important knowledge and abilities including job interviewing must-know people skills writing and public speaking are covered. In this book the author has scoured the world’s literature on these topics and interviewed highly successful people to provide one-stop shopping regarding the most proven and practical recommendations for future career success. He has also peppered the text with personal experiences and motivational/inspirational success stories as well as testimonials/sage advice/quotes from the world’s most successful people -past and present. The key objectives of this book are to: Highlight the foundational factors underlying future career success: love what you do; realize that your behaviors largely determine your luck in life; emphasize that highly successful people take 100% responsibility for their actions and destiny; and that the secret to success involves the selfless serving of others. The rewards return—through a boomerang effect. Provide specific examples and inspirational stories highlighting 10 critical behavioral skills for success. These include: look for the good in people and situations; how to activate the law of attraction; establish goals in writing (if it’s not on paper it’s vapor); take action (#1 success characteristic); know that persistence pays; ask for things you want; enhance your speaking writing and interviewing skills; why it’s important to work with and learn from people you want to emulate; the essence of superb people skills (e. g. integrity making others feel important); and to regularly apply the law of sow and reap. Detail complementary approaches tactics and perspectives that can help you achieve your breakthrough (major) life goals. These include: time management skills and the 80/20 rule; looking for greener pastures; showcasing your talents (visibility → opportunities); committing to never-ending improvements in performance service (or products); embracing discipline/focus/sacrifice; routinely exceeding people’s expectations; striving for greater rewards; and seeing an ocean of opportunities before you. In aggregate these yield BIG rewards in life. Provide a potpourri of related topics including unlooked-for opportunities; leadership and bringing out the best in those around you; avoiding overcautiousness; volunteering (raising your hand); reframing future commitments; the power (and magic) of an unexpected thank you note; and the disproportionate dividends and good karma that result from giving back and mentoring others. | GPS for Success Skills Strategies and Secrets of Superachievers

GBP 24.99
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