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Validating a Best Practice A Tool for Improvement and Benchmarking

Validating a Best Practice A Tool for Improvement and Benchmarking

Sharing Best Practices across industries and functions is an accepted approach to continuous improvement. The Benchmarking trend of the 1990s has evolved with the help of competitive analysis performance excellence awards and other corporate recognition programs into an ongoing documentation of what works. Bob Camp introduced benchmarking against a Best Practice based on his work at Xerox in the 1980s. Case studies abound documenting Best Practice functions and processes. Some case studies use the words “Best Practice” without evidence that the process results or methods are indeed superior. What is missing is a comprehensive model for assessing and writing a Best Practice that provides sufficient information to use as an effective benchmark. This book provides that comprehensive model. Today’s consumers expect products and services to be of high quality reliable and user-friendly. This is the result of years of continuous improvement and innovation by producers. Although many organizations strive for excellent results there is still room for improvement. Unfortunately leaders don’t always have methods and tools to measure or assess that degree of excellence. If leaders could use a tool to discover how good their approaches and methods are and how excellent their achieved results are they could plan further improvements. The goal is to achieve excellent results. The tool described in this book guides leaders to achieve that excellence. | Validating a Best Practice A Tool for Improvement and Benchmarking

GBP 39.99
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Strategies for Differentiating Instruction Best Practices for the Classroom

Staging Sex Best Practices Tools and Techniques for Theatrical Intimacy

Acquiring Card Payments

Feedback Fundamentals and Evidence-Based Best Practices Give It Ask for It Use It

Feedback Fundamentals and Evidence-Based Best Practices Give It Ask for It Use It

Feedback is an incredibly valuable source of information – it enables us to be more self-aware and understand what we are doing well and it tells us what we could be doing differently more of or less of to improve our performance and achieve our goals. Feedback Fundamentals and Evidence-Based Best Practices: Give It Ask for It Use It provides an essential overview of feedback fundamentals what gets in the way of effective feedback exchanges and the impact of technology on feedback interactions. The value of feedback is often unrealized because people dread giving it dread receiving it and may not know what to do with it once they get it. Feedback Fundamentals and Evidence-Based Best Practices balances research testimonials and practical tools to provide readers with a thorough understanding of feedback exchanges. Critical findings from decades of research in psychology business and other disciplines are distilled into tools and strategies that readers can easily adopt in their own lives regardless of who they are or what they do. Throughout the book are a wealth of examples from a variety of people and situations both within and outside traditional work contexts. Feedback Fundamentals and Evidence-Based Best Practices: Give It Ask for It Use It is a crucial resource for professionals leaders and anyone of any industry or stage in life looking to give better feedback proactively ask for feedback gracefully receive feedback and put that feedback to use. | Feedback Fundamentals and Evidence-Based Best Practices Give It Ask for It Use It

GBP 24.99
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Best Practices for Mentoring in Online Programs Supporting Faculty and Students in Higher Education

Best Practices for Mentoring in Online Programs Supporting Faculty and Students in Higher Education

Best Practices for Mentoring in Online Programs is a straightforward guide to creating meaningful lasting mentoring programs for faculty or students enrolled in fully or predominantly online programs. Faculty and student mentoring programs are proliferating in higher education including peer mentoring group/network mentoring and career mentoring making it all the more important that administrators and instructors incorporate research-based best practices for effective and successful implementation. Divided into two sections – the first on mentoring programs for faculty the second on programs for students – this volume engages a broad variety of mentoring models and contexts across disciplines paying special attention to the effective strategies and common problems associated with online mentoring. The book addresses the practical aspects of setting up running structuring and evaluating online mentoring programs along with the recruitment selection compensation and recognition of mentors. Case studies and interviews bring to life the challenges and opportunities of mentorship including how to resolve discussions pertaining to difficult or controversial issues while a wealth of resources templates and checklists will help administrators and faculty take concrete steps towards implementing or developing programs tailored to their needs and institutional contexts. | Best Practices for Mentoring in Online Programs Supporting Faculty and Students in Higher Education

GBP 32.99
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Best Practice in Inventory Management

Teaching Practices from America's Best Urban Schools A Guide for School and Classroom Leaders

Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management is a complete handbook for CSMs written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day. Practical Customer Success Management provides a simple-to-follow best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step together with detailed explanations and step-by-step guidance for successfully completing each activity or task. Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and by multiple CSMs within a team. Each tool’s use is clearly explained within the book and CSMs are able to adapt and customize the tools to suit their own specific needs as they see fit. | Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

GBP 31.99
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Coaching Skills for Academic Leaders Bringing Out the Best in Yourself and Others

Best Practices in English Teaching and Learning in Higher Education Lessons from Hong Kong for Global Practice

Best Practices in English Teaching and Learning in Higher Education Lessons from Hong Kong for Global Practice

Lillian Wong brings together evidence- informed studies which are at the forefront of higher education developments in English language teaching and learning and shares expertise from prominent academics in Hong Kong. Written by experienced practitioners who are active in the evolving field of scholarship of teaching and learning it provides accessible and engaging insights into best practices in new and innovative areas such as communities of practice scholarship big data analytics digital literacies blended learning small private online courses dialogic use of exemplars students as tutors and critical thinking. The book covers best practices in three interrelated key areas in university English language education including curriculum design and pedagogy use of technologies and the teaching and learning of English in the disciplines. Linking theory and practice the chapters discuss the emphasis on EAP/ ESP in university English language education how technological developments are impacting the field and the implications for further research and the teaching of English in higher education. This resourceful collection is essential reading for teachers in- service and intraining or those working in language education at the tertiary level where English is being used as an academic lingua franca a medium of instruction or where EAP/ ESP plays an important role. Researchers in TESOL and applied linguistics curriculum designers and leaders teacher educators and policymakers as well as undergraduate and postgraduate students will also find it valuable. | Best Practices in English Teaching and Learning in Higher Education Lessons from Hong Kong for Global Practice

GBP 35.99
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Play Therapy Supervision A Practical Guide to Models and Best Practices

Unaccompanied Children in European Migration and Asylum Practices In Whose Best Interests?

Unaccompanied Children in European Migration and Asylum Practices In Whose Best Interests?

Unaccompanied minor migrants are underage migrants who for various reasons leave their country and are separated from their parents or legal/customary guardians. Some of them live entirely by themselves while others join their relatives or other adults in a foreign country. The concept of the best interests of a child is widely applied in international national legal documents and several guidelines and often pertains to unaccompanied minor migrants given that they are separated from parents who are not able to exercise their basic parental responsibilities. This book takes an in-depth look at the issues surrounding the best interests of the child in relation to unaccompanied minor migrants drawing on social legal and political sciences in order to understand children’s rights not only as a matter of positive law but mainly as a social practice depending on personal biographies community histories and social relations of power. The book tackles the interpretation of the rights of the child and the best interests principle in the case of unaccompanied minor migrants in Europe at political legal and practical levels. In its first part the book considers theoretical aspects of children’s rights and the best interests of the child in relation to unaccompanied minor migrants. Adopting a critical approach to the implementation of the Convention of Rights of a Child authors nevertheless confirm its relevance for protecting minor migrants’ rights in practice. Authors deconstruct power relations residing within the discourses of children’s rights and best interests demonstrating that these rights are constructed and decided upon by those in power who make decisions on behalf of those who do not possess authority. Authors further on explore normative and methodological aspects of Article 3 of the Convention on the Rights of a Child and its relevance for asylum and migration legislation. The second part of the book goes on to examine the actual legal framework related to unaccompanied minor migrants and implementation of children’s’ rights and their best interests in the reception protection asylum and return procedures. The case studies are based on from the empirical research on interviews with key experts and unaccompanied minor migrants in Austria France Slovenia and United Kingdom. Examining age assessment procedures unaccompanied minors’ survivals strategies and their everyday life in reception centres the contributors point to the discrepancy between the states’ obligations to take the best interest of the child into account when dealing with unaccompanied minor migrants and the lack of formal procedures of best interest determination in practice. The chapters expose weaknesses and failures of institutionalized systems in selected European countries in dealing with unaccompanied children and young people on the move. | Unaccompanied Children in European Migration and Asylum Practices In Whose Best Interests?

GBP 42.99
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Best Interests of the Student Applying Ethical Constructs to Legal Cases in Education

Best Interests of the Student Applying Ethical Constructs to Legal Cases in Education

Best Interests of the Student presents both a theoretical model for guiding educators as they confront legal and ethical dilemmas in their schools as well as highly accessible and annotated court cases for exploration. The authors introduce an ethical decision-making model that focuses on strategies for determining what actions are in the best interests of the student and demonstrates the application of this theoretical model for examining legal and ethical dimensions of court cases. Discussion questions at the end of each case encourage readers to examine issues from differing viewpoints helping them to become more self-reflective school leaders who can effectively address legal dilemmas in their own contexts. This important text is a valuable resource for both aspiring and practicing school administrators and leaders. This thoroughly revised edition features: • An entirely new chapter on conceptual and empirical insights grounding our understanding of students’ best interests • 10 new legal cases reflecting recent developments in school law including educational needs of transgender students immunity for student searches conflicts between religious expression and free speech educators’ access to students’ cell phone data education for children of undocumented immigrants and access to literacy as a fundamental right • A focus on preparing school leaders to meet the Professional Standards for Educational Leaders (PSEL) • Updated information and references throughout to reflect current context resources and education policy | Best Interests of the Student Applying Ethical Constructs to Legal Cases in Education

GBP 38.99
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Coaching Athletes to Be Their Best Motivational Interviewing in Sports

Best Practices in Writing Instruction Third Edition

High-Impact Practices in Online Education Research and Best Practices

Invest in Your Best 9 Strategies to Grow Support and Celebrate Your Most Valuable Teachers

Invest in Your Best 9 Strategies to Grow Support and Celebrate Your Most Valuable Teachers

Support celebrate and grow your best teachers so that they stay in your school and continue to have maximum impact. Burnout and teacher turnover are on the rise yet we often spend more of our energy on the underperformers. In this powerful book from bestselling authors Todd Whitaker Connie Hamilton Joseph Jones and T. J. Vari you'll learn why it’s crucial to recognize your best teachers going beyond superficial gestures of appreciation and investing in them in deeper ways. The authors show school leaders how to identify their best teachers and then reveal strategies for supporting them including recognizing the value-cost of teachers’ time; prioritizing appreciation; controlling the narrative; tailoring professional learning; helping teachers grow through peer observations as well as beyond the school; applying data informed feedback; and nurturing self- and collective-efficacy. Each chapter begins with a powerful story an overview of our blind spots strategies on what we should invest in and how to ensure that the whole school profits from your efforts. There’s also an Initial Deposits feature that provides a quick tangible way to get started with each idea. With the helpful models tips and tricks in this book you won’t just be inspired to make a change but will be well equipped to take action. As your best teachers get better-and-better your students and the entire school culture will benefit! | Invest in Your Best 9 Strategies to Grow Support and Celebrate Your Most Valuable Teachers

GBP 22.99
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Best Practices in Adolescent Literacy Instruction Third Edition

Food and Agricultural Tourism Theory and Best Practice

Modern Management and Leadership Best Practice Essentials with CISO/CSO Applications

Modern Management and Leadership Best Practice Essentials with CISO/CSO Applications

In one modest-sized volume this book offers three valuable sets of knowledge. First it provides best practice guidance on virtually every large-scale task a modern manager may be involved in—from recruiting and hiring to onboarding and leading teams and from employee engagement and retention to performance management and working with difficult employees. Second it explains the essential concepts and practice of a range of effective leadership styles—including (but not limited to) servant leadership crisis leadership change agent leadership and diversity and inclusion leadership. Third it offers brief case studies from select CISOs and CSOs on how these management and leadership principles and practices play out in real-life workplace situations. The best practice essentials provided throughout this volume will empower aspiring leaders and also enable experienced managers to take their leadership to the next level. Many if not most CISOs and other leaders have had very little if any formal training in management and leadership. The select few that have such training usually obtained it through academic courses that take a theoretical broad brush approach. In contrast this book provides much actionable guidance in the nitty-gritty tasks that managers must do every day. Lack of management practical knowledge puts CISOs and CSOs at a disadvantage vis-a-vis other executives in the C-suite. They risk being pigeonholed as “security cops” rather than respected business leaders. Many articles on these subjects published in the press are too incomplete and filled with bad information. And combing through the few high-quality sources that are out there such as Harvard Business Publishing can take hundreds of dollars in magazine subscription and book purchase fees and weeks or months of reading time. This book puts all the essential information into your hands through a series of concise chapters authored by an award-winning writer. | Modern Management and Leadership Best Practice Essentials with CISO/CSO Applications

GBP 36.99
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Remote Teaching and Learning in the Middle and High ELA Classroom Instructional Strategies and Best Practices

Valuing U.S. National Parks and Programs America’s Best Investment

Valuing U.S. National Parks and Programs America’s Best Investment

This book provides the first comprehensive economic valuation of U. S. National Parks (including monuments seashores lakeshores recreation areas and historic sites) and National Park Service (NPS) programs. The book develops a comprehensive framework to calculate the economic value of protected areas with particular application to the U. S. National Park Service. The framework covers many benefits provided by NPS units and programs including on-site visitation carbon sequestration and intellectual property such as in education curricula and filming of movies/ TV shows with case studies of each included. Examples are drawn from studies in Santa Monica Mountains National Recreation Area Golden Gate National Recreation Area Everglades National Park and Chesapeake Bay. The editors conclude with a chapter on innovative approaches for sustainable funding of the NPS in its second century. The framework serves as a blueprint of methodologies for conservationists government agencies land trusts economists and others to value public lands historical sites and related programs such as education. The methodologies are relevant to local and state parks wildlife refuges and protected areas in developed and developing countries as well as to national parks around the world. Containing a series of unique case studies this book will be of great interest to professionals and students in environmental economics land management and nature conservation as well as the more general reader interested in National Parks. | Valuing U. S. National Parks and Programs America’s Best Investment

GBP 36.99
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Best Practices of Literacy Leaders Second Edition Keys to School Improvement

Best Practices of Literacy Leaders Second Edition Keys to School Improvement

This authoritative text and practitioner resource has now been extensively revised and expanded with 70% new material covering new topics and standards in literacy leadership. Prominent experts present research-based methods for improving instruction assessment and professional learning experiences in PreK-12. The distinct roles of teachers reading/literacy specialists literacy coaches special educators and principals are explored with an emphasis on fostering a culture of collaboration. Chapters highlight the standards that apply to each component of a schoolwide literacy program give examples of what they look like in schools and share implications for classroom practice and professional learning. Pedagogical features include guiding questions case examples vignettes engagement activities and annotated resources for further learning. New to This Edition *Now copublished with the International Literacy Association (ILA) and grounded in ILA's updated Standards 2017; expanded grade range includes PreK. *Chapters on new topics: writing instruction sustaining schoolwide improvements and collaborative leadership. *New chapters on core topics: the principal’s role assessment middle and high school literacy programs special education and culturally responsive instruction. *Vignettes from leaders in diverse roles “Think About This” questions for discussion/reflection and end-of-chapter annotated resources. | Best Practices of Literacy Leaders Second Edition Keys to School Improvement

GBP 37.99
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Lord Dufferin Ireland and the British Empire c. 1820–1900 Rule by the Best?